Privacy Policy

1. Introduction

Welcome to Shaheen Express 99. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shaheenexpress99.com.pk and use our booking services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, residential address, and CNIC (Computerized National Identity Card) number when you make a booking or create an account.
• Booking Details: Travel itinerary, pick-up and drop-off locations, dates, times, and passenger details.
• Payment Information: Payment method details (e.g., credit/debit card number, expiry date, etc.). Please note that we use third-party payment processors, and we do not store your full card details on our servers.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your bookings and travel arrangements.
• To communicate with you regarding your booking, including sending confirmations, updates, and invoices.
• To process your payments and prevent fraudulent transactions.
• To provide customer support and respond to your inquiries.
• To improve our website, services, and customer experience.
• To send you promotional emails and special offers (you can opt-out at any time).
• To comply with legal and regulatory obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, SMS gateways, cloud hosting providers), so long as they agree to keep this information confidential.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use secure servers and encrypt sensitive information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request the deletion of your personal data, subject to certain legal obligations.
• Object to the processing of your personal data.
• Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us at info@shaheenexpress99.com.pk.

7. Cookies

Our website uses "cookies" to enhance your experience. You can choose to set your browser to refuse all or some browser cookies, but this may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: